This course explains the various concepts involved with introducing and executing change within the workplace. This is very well-suited for junior leadership to mid-level leadership teams.

Learning Outcomes

• Participate in the design and application of change management processes and review tools to create a strategy to support the adoption of the changes required by a project or initiative.
• Describe mitigation strategies for the management of potential risks associated with the delivery of change endeavours.
• List strategies to deal with resistance and stakeholder discomfort.
• Identify key stakeholders both internally and externally that are impacted by the coming change.
• Explain the importance of impact analysis and change readiness within the stakeholder groups.
• Explain the need for timely, accurate, comprehensive monitoring and reporting of change management activities.