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Students explorer the significance of understanding how emotions impact the workplace and learn to leverage this. This course is excellent for all employees as it explores overall performance and the role in which how we respond to issues impacts those around the employee.

Learning Outcomes

  1. Understand Emotional Intelligence by learning about the connection between the brain, and emotions;
  2. Become aware of your own Emotional Intelligence including emotional hijacks/triggers;
  3. Identify strategies, tools and techniques to develop emotional intelligence;
  4. Strengthen organizational performance, behaviour and relations with others by applying Emotional Intelligence to the workplace.

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