This course is designed for mid-level managers enrolled in a required course within the Executive MBA program. Students who successfully complete this course will:
- Discuss systems theories and concepts (e.g. General Systems Theory, Dynamic Systems) and how they apply to organization and managerial systems diagnosis and design
- Visually depict (diagram), analyze, and discuss the interconnections and value exchanges between multiple stakeholders including customers, workforce, suppliers, and partners, investors, society, and community, and the natural environment
- Develop visual depictions (diagrams) to make dynamic, complex systems (components and relationships) visible for collaborative understanding, analysis, and design
- Compare and contrast the different types and natures of sociocultural and operational systems found in organizations, and how their type and nature influence the diagnosis and most effective design
- Using critical-thinking and a holistic perspective, evaluate organization systems and sub-systems based on relevant theories, empirical evidence, and the organization’s stakeholders, strategy, culture, overall system, and unique context
- Synthesize systems concepts, theories, research, and assessment to develop new, idealized designs that create value for the multiple stakeholders
- Translate idealized designs into action plans with prioritized system changes and recommended sequence
- Effectively collaborate with a virtual team to produce quality results
